SELECT YOUR COUNTRY

Go
close
Store Locator LOCATE A STORE NEAR ME
Or
Search
close

Customer Service

We would love to assist you in the best way we can. Visit our help sections below or if you can't find what you are looking for, please feel free to contact us.

(495) 646 74 02 *

Mon - Fri 09.00 - 21.00

*(Local rate charge from landlines, please see your provider’s rates for calls from mobile networks)
View Your Order

to view your order history

Track Your Order

Please enter your order number and postcode to view the status of your delivery

close
0

Your shopping bag is empty.

close

The Official Tommy Hilfiger Online Shop

THE OFFICIAL TOMMY HILFIGER ONLINE SHOP. NOW DELIVERING TO ALL RUSSIAN POSTCODES STARTING WITH 1, 2, 3, 4 AND MANY AREAS IN ZONE 6
NEED ASSISTANCE? Contact Customer Service Fill the online form E-mail: Phone: (495) 646 74 02* Mon-Fri
09:00 - 21:00
Local Moscow time
*(Local rate charge from landlines, please see your provider’s rates for calls from mobile networks).
Customer Service

Payment & Promotions

Payment

Available payment methods in Russia are listed below:

Cash on delivery

The maximum monthly order value is currently 900 EUR (nine hundred Euros) determined by Tommy Hilfiger due to Russian customs regulations. This includes the price of the products and the delivery costs together. If the value of all your orders (e.g. sent to a single customer) within a calendar month exceeds 1.000 EUR (one thousand Euros) and/or a weight of 31kg (thirty-one kilograms), a customs duty of 30% (thirty per cent) or not less than 4 EUR (four Euros) per kilogram applies and shall be borne and paid by you.

During the payment process Hilfiger Stores BV has the right to perform credit checks. Based on the outcome of credit checks we may change, adjust or decline an order and/or the selected payment method.

In most cases we will offer you the option to select another payment method. The credit results are not known to our customer service team.

Maximum amount

The maximum amount you can spend in one order varies depending on the payment method you select and whether you are a registered user or a guest. Please have a look at the table below for more details.


Payment method Shopping bag maximum amount for members Shopping bag maximum amount for guests
Cash on delivery RUB 67.500 RUB 67.500

↑ TOP

Redeem your promotion code

If you have a promotion code you would like to redeem, simply click on the Shopping Bag at the top right corner of the screen and click on View Shopping Bag. In the Shopping Bag you can also change, remove or save the items amongst your favorites.



Insert your code where you see the 'Enter promotion code' field and click ‘Apply’. You are only a few steps away from the completion of your order. At this stage you can also choose if you would like to send it as a Gift. Just select Add Gift box & Message to personalize it. If you are happy with the content of your shopping bag, click ‘Proceed to Checkout’.